> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.oxio.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I add or change my payment method?

## ${color}[#000000](Update your payment method right from your oxio Client Portal.)

|| 🏦 We don’t accept prepaid credit cards. Check out our article for a full list of [accepted payment methods](https://aide.oxio.ca/en/article/what-are-the-accepted-payment-methods-zbuoxo/).

👇 Here’s how to swap out your payment method in just a few quick steps:

1. Log in to your [__Client Portal__](https://account.oxio.ca/en/client-portal).
2. Select the **Billing** tab.
3. Under the Payment Methods section, tap **Add Payment Method **or** Add Bank Account**.
4. Fill in the required info and tap **Confirm**.

…and voila! You’ve now set up a new payment method for your monthly bills.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/0/5/6/d05678891635d800/frame-313_tiqvvt.png)

## ${color}[#000000](How do I delete a payment method?)

If you have multiple payment methods linked to your account, you can remove one by following these steps. (*It’s required to retain at least one payment method on file.)*

1. Log in to your [__Client Portal__](https://account.oxio.ca/en/client-portal).
2. Select the **Billing** tab.
3. Under the Payment Methods section, tap **Delete **>** Confirm**.

…and voila! You’ve now deleted a payment method on your account.