This article is also available in:
IP Telephony, also commonly referred to as Voice over IP (VoIP), is a method of transferring voices over Internet Protocols instead of through landlines. Voices and data are transferred from one phone to another similarly to instant messaging or email.

Large telecommunications companies, like Bell and Vidéotron, have been using VoIP for years with great success! It keeps the customer experience as pleasant as before, but allows for easier maintenance for companies that use the service.
Was this article helpful?
Thank you!