> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.oxio.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What tools can I use to monitor my internet connection?

Use these handy diagnostic tools to check in on your internet connection!

## ${color}[#000000](Where do I check for major outages?)

Check for any major outages using our [__Status page__](https://status.oxio.ca/en/).

We’ll also provide updates about any issues with our oxio site and service.

## ${color}[#000000](How do I find my IP address?)

Use the following link to find your IP address:
[__https://my-ip.io/__](https://my-ip.io/)

|| ℹ️ We don’t offer a static IP address feature. Rest assured, your IP address rarely changes in practice.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/0/5/6/d05678891635d800/frame-289_10l5laf.png)

## ${color}[#000000](How do I test my internet speed?)

Here are a few different options to **accurately test your internet speed**.

### ${color}[#000000](Option ❶: Wi-Fi app speed test.)

If you’re using the oxio Wi-Fi pod or eero 6 router, simply open the corresponding app (oxio Wi-Fi or eero) and run the built-in speed test.

This measures the connection speed *before* it travels wirelessly, giving you a clear reading of the speed coming from your modem.

### ${color}[#000000](Option ❷: Direct-to-modem speed test.)

Disconnect the ethernet cable from your router, and use it to connect a laptop, computer, or tablet directly to your modem (black box). On that connected device, [__run a speed test using speedtest.net__](http://speedtest.net). 

This result will show the raw speed your modem is receiving from the line to your home.