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Here is the list of modems and routers we currently use for new clients:

For Ontario:
Hitron CDA3-35
Hitron CODA-45

For Quebec
Arris TM822G

Clients that currently have a modem that isn't specified above need not worry; we still offer support for the other models. If any changes to your modem are necessary, you will be sent a new model (as if for a new client), as we do not keep the previous models in stock.

You may not use your own modem nor the one from your previous provider because oxio internet services depend on the specific modem lent to you free of charge.
All new oxio clients receive one of the following router models
You can always use your own router if your plan doesn’t include home phone services. Visit the following page for additional information.
For Ontario and Quebec
(Internet only, no home phone):

🌎 eero 6
The first eero 6 is lent free of charge with new subscriptions.
Estimated coverage: 1500 square feet.
You can add up to 2 additional eero 6 routers to extend your network even further by creating a wifi mesh. Rental fees apply.
Customization: Advanced (but only with the eero app.)
For more information about the eero 6, click this link.

Clients that currently have a router that isn't specified above need not worry; we still offer support for the other models. If any changes to your modem are necessary, you will be sent a new model (as if for a new client). As we do not keep the previous models in stock.

If you currently have a SmartRG router (and no home phone services) and wish to exchange it for an eero 6, we can do that, and it will only cost you shipping and return fees for the previous router. Contact our customer service for more details.

📞 For clients with oxio home phone services (Quebec only)
⚠️Switching to an eero 6 router is not possible, as home phone services require a SmartRG router SR905acv to function.
SmartRG SR905acv
The home phone compatible router is lent free of charge with new subscriptions.
You can find the technical sheet here.
Estimated coverage: 1500 square feet.
Customization: Advanced .
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