What should I do if I can’t log in to my oxio Client Portal?
🤦 Hitting a wall trying to get into your Client Portal?
No sweat. Use this guide to regain access to your oxio account settings, billing, & referrals.
If it’s your first time trying to log in to your Client Portal…
The day you signed up, we sent you an email with the subject line, “Welcome to oxio! 🤘”, which contains a creation link for your Client Portal.
Use that specific link to set up your login and gain access to the portal. Don’t foget to check your spam/junk folder! That thing eats emails.
Can’t find your original creation link email?
Contact our Customer Care crew.
An agent can manually reset your login and get you back in the portal.
Just forgot your password?
No stress, it happens to the best of us!
Check out our article on resetting your Client Portal password.
Updated on: 13/11/2025