Articles on: Home Phone + TV (QC only)
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Will my alarm system function with oxio home phone services?

We cannot guarantee proper alarm system functionality for all systems

☝️oxio Home Phone service is no longer available for new subscriptions

Most alarm systems are compatible with our telephone services, but it is imperative that you check with your equipment provider whether their services are compatible with IP telephony (VoIP).

You must ensure that your alarm system is connected to a UPS-style battery to avoid breaks in surveillance in the case of an outage. The oxio modem, oxio router and your phone must all be provisioned by this battery.

What is a UPS-style battery?
An Uninteruptible Power Supply (UPS) battery is a device that provides power even during an outage, as it is independent of the power grid. This type of apparatus can be purchased in most large scale electronics stores.

Neither oxio nor its employees can be held accountable for (i) direct, indirect, accessory or special damages (e.g. false alarms or costs of communication with your alarm central) or (ii) any other damages incurred by the loss of access or data as in accordance with our Terms and Conditions.

Updated on: 04/03/2024