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There are two ways to set up your residential phone:

If you are subscribed to oxio phone services, you must use the oxio router. Your own router cannot provide our phone services.
Make sure your router is connected to the internet before attempting this set up. Oxio uses IP telephony (or VoIP), which requires an internet connection.

🛠 Keep in mind that a non-functional phone jack wall outlet requires a visit from an electrician, as oxio does not provide such reparation services.
⚠️ If there is a power outage, the phone service is interrupted. Find one of the possible solutions on this page of our help center.

Phone installation - Method 1

Phone installation - Method 2


*This video is only avalaible in French
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