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Does oxio use refurbished equipment?

As part of our commitment to sustainability, oxio uses both new and refurbished equipment to help reduce electronic waste. Equipment is assigned automatically based on available inventory, so customers cannot choose between new or refurbished devices, nor can functional equipment be returned or swapped out for new models or minor cosmetic scuffs.

ℹ️ Every returned device is received at our warehouse, cleaned, and thoroughly tested before redeployment. If a device is found to be defective, it is repaired by a certified vendor, tested again, and redeployed only once fully functional. While refurbished modems or routers may have minor cosmetic imperfections, you will never be charged for a defective device.

Updated on: 17/09/2026