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How do I add or change my payment method?

Update your payment method right from your oxio Client Portal.


🏦 We don’t accept prepaid credit cards. Check out our article for a full list of accepted payment methods.


Here’s how to swap out your payment method in just a few quick steps:


  1. Log in to your Client Portal.
  2. Select the Billing and payment tab > Payment methods > Add payment method.
  3. Follow the provided prompts and select Add card.


…and voila! You’ve now set up a new payment method for your monthly bills.


How do I delete a payment method?


If you have multiple payment methods linked to your account, you can remove one by following these steps. (It’s required to retain at least one payment method on file.)


  1. Log in to your Client Portal.
  2. Select the Billing and payment tab > Payment methods.
  3. Click the three dots on your current payment method, then select Remove payment method.


…and voila! You’ve now deleted a payment method on your account.

Updated on: 12/11/2026