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Everything about billing and payment methods.
What are the accepted payment methods?
By credit card, bill payment through your bank -or- pre-authorized debit. Services are billed in advance every month. All indicated fees must be paid upon receiving your invoice using one of the available payment methods.
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How can I add or change a payment method in my Client Portal?
It’s quite easy! Follow these quick and easy steps: Connect to your Client Portal Go to the Billing tab Under you current balance, you can find Invoices and Payment Methods Click on Payment Methods You will see two buttons: Add a New Credit Card and Add a new Bank Account. Depending on the option chosen, you will then only have to fill in the fields indicated on the screen to add and save your payment method.
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Can I still get oxio services if I don’t have a credit card?
Unfortunately, no. Opening an oxio account cannot be done without a credit card. It is not possible to bypass this step. Following the first payment made when creating your Plan, you can use another monthly payment method. If you were looking for
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May I receive my invoices by mail?
It's now possible! customers who self-identify as persons with disabilities customers without home Internet access or mobile data services, and seniors aged 65 or older.”
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Payment Method: Can I Pay My oxio Bill With Cryptocurrency?
It's now possible to pay your oxio invoice using cryptocurrency! Technically, the transaction is not handled the same as with a [credit card] (https://aide.oxio.ca/en/article/how-can-i-add-or-change-a-payment-method-in-my-client-portal-nrnp4d/). A cryptocurrency payment adds money in your account (cash advance). Your next bills will be paid using these available funds until they're depleted. Once the funds are depleted, the system will use once again **the payment method initially register
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I got an email about an overdue payment. What should I do next?
Mistakes happen, we understand! Scenario 1: Paying off my balance In the case that you are able to pay off your balance, you can do so via your client portal. Once you are logged in, just scroll down to Billing → Invoices 