How can I upgrade or downgrade my speed/plan?
It’s quite easy!
Follow these quick and easy steps:
- Connect to your Client Portal
- Go to the “My Bundles” tab
- Select the desired bundle
- Choose when you would like this to take place (ASAP or at a later date)
- Click “Confirm”
- Scroll to “Package Summary” and click “Save”
⚠️When you confirm the modification of your plan, you accept that your old plan may no longer be available or may no longer be offered under the same conditions thereafter.
Once the speed change has been made, your billing is automatically adjusted on a pro-rata basis.
Updated on: 19/02/2025