How do I activate my oxio internet?

After placing your order, you’ll receive an activation date for either a remote activation or a technician appointment.

Scheduled for a remote activation?

Great! That means your home’s line is ready for activation.

What to do: Just sit back and wait for confirmation via email or SMS on your confirmed activation date.
When to plug in: Once you get that confirmation message, plug in your gear using our installation guide to get online in minutes.
Want an earlier date? If your equipment arrived early, reach out to Customer Care and we’ll check if an earlier date is possible. Note: Earlier slots depend on local network availability, so they aren’t guaranteed. You may need to sit tight until your original date.

Check your inbox for your confirmed date and time window.

What the tech does: A technician from your local network provider will check the outside wiring or wall jacks to make sure your signal is rock-solid. They don’t handle or plug in your oxio gear.
What you need to do: Ensure an adult (18+) is home during the appointment window, keep your phone handy, and clear access to your wall outlets.
When to plug in: Wait a least 1 hour after the technician leaves to plug in your oxio equipment.

Updated on: 03/09/2026