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Simplifying Your Bill Payments: How to Enable or Disable Automatic Payments


Are you curious if oxio offers automatic payments?


Well, wonder no more! The answer is YES! With our convenient feature, you have the power to turn automatic payments on or off and manage your finances with ease. And to make things even better, we've crafted a simple guide to help you through the process. Let's get started!🚀



Step 1: Log in to the Client Portal


  1. Visit the oxio website at www.oxio.ca
  2. Locate the "👤" button on the top right corner of the homepage
  3. Enter your email address and password associated with your oxio account
  4. Click on Login to access the client portal


Step 2: Access the Billing Section


  1. Once logged in, locate the Billing tab on the left-hand side of the dashboard
  2. Click on the Billing tab to access the billing section, where you can view and manage your payment methods
  3. Click on "Payment Methods", and you should find the Automatic Payment feature on the right-hand side of the webpage


Step 3: Enable Automatic Payments


  1. In the billing section, locate the Automatic Payments option
  2. Click on the box to insert a "✔" symbol, activating the automatic payments feature
Automatic payment will start on your next invoice. If you have a balance due, you can pay your balance under the Billing tab, or write to our Customer Care team


Step 4: Disable Automatic Payments


  1. To disable automatic payments, navigate to the billing section and locate the Automatic Payments option
  2. Click on the "✔" symbol to deactivate this feature
Automatic payment will be deactivated only from your next invoice. If you have a pre-authorized debit payment already initiated, it is not possible to cancel it.


If you need further assistance or have any questions regarding automatic payments, please don't hesitate to contact our Customer Care team!


*For more information on how you can reach out to our Customer Care team please visit: How do I contact a customer service agent? *

Updated on: 19/02/2025