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We make it a point to give you consistent internet speeds that match what you pay for.

Our services include a quality basic router at no cost to you. It is sometimes possible that the strength of your Wi-Fi signal wavers from time to time; fluctuations can happen with large houses or when multiple users are connected to the network simultaneously. We therefore offer two router models to satisfy all users.

Wi-Fi router (free of charge): Estimated coverage of 1500 square feet. Ideal for a single-story house.

Wi-Fi XL router + Pods (additional rental charges apply): Estimated coverage of 2500 square feet. Ideal for large houses or for houses where the structure dampens signals.

*All prices for these routers can be found in our Package Building tool.

There is a difference between the stability of the delivered internet signal and the strength of the router’s signal.

The only accurate speed test is the one done with a computer plugged in directly into the modem using a network cable.
To make sure you get the most out of your router in terms of signal strength and performance, ensure that it is placed in an open and central area of your place of residence. Avoid putting the router in a cupboard or a piece of furniture that will dampen the strength of the Wi-Fi signal.

Additional information

The quality of the internet signal you receive hinges on two factors : the Last Mile infrastructure and the Backbone network.

The Last Mile infrastructure is what physically connects your place of residence to the network. In oxio’s case, we use the fibre and coaxial infrastructure provided by Videotron’s grid. This grid is renowned for its speed consistency and reliability.

The Backbone network is the network that connects all clients to the internet. Oxio uses 100% optic fibre backbone coupled with redundancy measures to place itself at the same level as the largest Canadian internet providers. We use equipment of “service operator” quality only, such as Cisco and Juniper, to ensure a great connection for all customers.
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