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When will I get my activation date?

Trust us, we’re just as eager to get you up and online ASAP.

🧐Okay, so when will I hear back?



After completing checkout online, you should receive an automated email + SMS (if you enabled SMS notifications) from us as soon as your activation date or activation appointment with a technician is confirmed.

Normally, unless there is an issue with your address, you should receive confirmation in 2-5 business days.

If you’re still within this time frame, sit tight. We’ll get back to you. oxio activation day (almost as exciting as Christmas morning) is coming soon!

👴It’s been so long, and I still haven’t heard back from oxio.



If you still haven’t received confirmation from us after 5 business days from the date you completed checkout, reach out to us!

https://oxio.ca/en/support

We’ll do some digging and find out why it’s taking so long. Even if we have to shovel through a mountain, we’ll get to the bottom of it. Because we give a damn.

Updated on: 03/11/2023