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Billing.
Everything about your billing and payment methods.
How do I add or change my payment method?
Quickly add, change, or delete your payment method in the oxio Client Portal. Follow these simple steps to update your credit card or bank account details.
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What payment methods does oxio accept?
Learn all the accepted oxio payment methods. We offer three convenient options: Credit card, bank transfer, and pre-authorized debit (PAD) for monthly billing.
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How do I resolve an overdue payment?
Need to resolve an overdue payment? Learn the fastest ways to pay off your balance and how to set up a flexible payment agreement to avoid service suspension.
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Can I still get oxio services if I don’t have a credit card?
For liability, a valid credit card is required to open an oxio account. After your initial payment, you can switch to other payment methods for monthly billing.
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Where can I find my monthly billing date?
Need to find your next bill's due date? Our guide shows you where to look in your Client Portal and explains how to change your billing date if needed.
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Can I get my monthly bill by paper mail?
Want to receive your oxio bills by paper mail? Learn how to request this option and how it works, while still having access to all your invoices online.
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Can I pay my oxio bill with cryptocurrency?
Currently, oxio doesn’t accept cryptocurrency for bill payments. We're committed to stable, secure payments while exploring new methods for your convenience.
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