Here are the keys for each of the “star” services:

*30 - Activate caller ID blocking at any time

*31 - Disable caller ID blocking at any time

*67 - Activate caller ID blocking for the next call

*72 - Activate Call Forwarding

*73 - Disable Call Forwarding

*74 - Activate Call forwarding to Voicemail

*75 - Deactivate Call forwarding to Voicemail

*78 - Activate Do not disturb

*79 - Disable Do not disturb

*92 - Activate Call forwarding on no answer

*93 - Disable Call Forwarding on No Answer

*98 - Voicemail

16479455006 - Access to remote voicemail

14382390999 - Access to remote voicemail

Canadians can now call and text 9-8-8, a new three-digit service, for help with mental health and suicide prevention. 9-8-8 will be free for anyone in Canada who is thinking about suicide, in emotional distress, or who is worried about someone they know.

How to use star options

Let's take for example one of the popular options of our residential phone service:

*67 - Activate caller ID blocking for the next call

Dial *67 and wait for the message. Then hang up and dial the desired number and the next call will be confidential.

Want to block a phone number?

It is possible to block up to 10 phone numbers.

You need to contact our customer service team.

Updated on: 02/03/2026